• Keep your wick trimmed to about 1/4 inch (6mm). This helps keep the flame steady and prevents excess smoke.
• Always trim the the tip of the wick after each burn, while it’s still slightly warm. Trimming a cold wick can cause it to snap, making relighting difficult.

• Beeswax candles have a “memory,” meaning they’ll follow the burn pattern from their first use.
• To avoid tunneling, let the wax pool reach the edges before blowing it out. A good rule of thumb? Burn one hour for every inch in diameter (e.g., a 2.5-inch pillar should go for at least 2.5 hours).

• Avoid burning your candle for more than 4 hours at a time. Burning longer can cause excessive heat buildup, leading to carbon buildup on the wick and an unstable flame.
• If you’d like to burn your candle for an extended period, extinguish it after 4 hours, hug the edges if necessary (see 'Hug Your Candle' below), let it cool, trim the wick if needed, and relight.

• Dust and dirt don’t belong on your candle. If it gets a little messy, just wipe it gently with a paper towel or a lint-free cloth.
• Always burn your candle on a heat-resistant surface and away from anything flammable.
• You can totally burn candles outside or in a drafty space, but be aware that too much air movement can cause uneven burning, dripping, or flickering.

Blowing out a candle can create smoke and a lingering glow, so try this instead: Dip the wick into the melted wax with a metal tool, then straighten it back up. This stops the smoke and makes it easier to relight next time.

As your candle burns, you might notice the outer edges of wax stay tall and don’t fully melt. While the candle is lit or right after extinguishing the flame, gently “hug” the edges inward toward the center. This helps maintain an even burn and ensures you get the most out of every bit of wax.

If you notice that your wax pool is melting unevenly—often due to the wick leaning to one side—use a metal tool to gently nudge the wick toward the unmelted side. This helps balance the heat and encourages a more even melt.

While beeswax pillars can be burned free-standing on a solid, heat-resistant surface, we recommend using a pillar plate or holder. This helps protect your surfaces from heat and any accidental wax overflow.

Beeswax burns hotter than other waxes. DO NOT place your pillar in a hurricane container or tall glass/jar. It can trap heat, disturb airflow, and lead to dripping, smoke, or even collapsing walls. Let your candle breathe in the open.

Aim to burn your beeswax pillars for 1 to 1.5 hours per inch of diameter. For example, a 3" pillar should burn for at least 3 to 4.5 hours. This ensures the wax pool reaches the edges and prevents tunneling or relighting issues.

While tunneling can create a beautiful lantern effect as the flame glows through the wax walls, it’s usually best avoided. Hug your candle now and then to help it burning evenly.

• If the wall is too thick: This usually means the candle wasn't burned long enough. Once the wax pool hardens, carefully trim the outer wall down to the level of the pool using a heated knife.
• If the wall is too thin or leaking: The flame might be too large. Extinguish the candle, trim the wick slightly, then let it cool and harden completely before relighting. Avoid moving the candle while wax is still soft.

Use a lighter and hold the flame to the base of the wick for 5–10 seconds. This melts the hardened wax and allows the wick to absorb new wax and catch flame properly.

It might be one of two things:

1. The flame you're using to light the wick isn’t strong enough—beeswax wicks are thicker and need more heat to start.
2. The wick is too short. You can expose more wick by gently melting or digging away some surrounding wax. Then burn it long enough to reestablish a full wax pool.